1 (866) 700-9300
Hablamos Español
Schedule an Appointment


Please fill out the form below to have a customer service representative contact you.

Zip Code:

FAQ - California

Got a DUI – what now?

Depending on the county in which you receive a DUI conviction, you may be notified that you must participate in the ignition interlock device (IID) pilot program. Follow these steps:

  1. Call ALCOLOCK. We are a licensed provider of IIDs. We can walk you through the process and answer any questions that you may have.
  2. Book an appointment. ALCOLOCK can install an IID within 48 hours of your call.
  3. Verify the installation with the California DMV. ALCOLOCK will give you a registered certificate to confirm that you’ve had an approved IID installed.
  4. Receive your IID-restricted license from the DMV and drive away.

Call ALCOLOCK at 1 (877) 258-5696 for more information and to book an appointment.

Common Questions

Q: Which counties in California are participating in the IID Pilot Program?

A: Drivers convicted of a DUI in Alameda, Los Angeles, Sacramento, and Tulare Counties (even if they reside outside of these counties) must participate in the IID Pilot Program. For more details, visit the California Department of Motor Vehicles website.

Q: What happens if I don’t install an ignition interlock device (IID) after receiving a court order to do so?

A: If you do not provide verification that you have had an IID installed within 30 days of receiving a court order, you may have all driving privileges revoked.

Q: How soon can ALCOLOCK install an IID in my vehicle?

A: You can usually have the installation completed within 48 hours of calling ALCOLOCK.

Q: Who pays for the IID?

A: As outlined by the law, the client is responsible for all fees associated with participating in the ALCOLOCK ignition interlock program. There are reduced payment plans for lower income households; for more information on program subsidies, visit the California Department of Motor Vehicles website.

Q: How long is a typical IID program?

A: If convicted of a DUI in one of the four counties participating in the IID Pilot Program, the law requires program participation for a minimum of 5 months.

** Note that program violations increase the length of the program.

Q: What is a program violation?

A: Program violations include things like failing to provide a retest when required, and trying to bypass the IID. All potential program violations are fully explained in the “Compliance Manual” that you get when you enroll with ALCOLOCK.

Q: How often are service appointments required?

A: In California, ALCOLOCK service appointments are required at least every 60 days.

Q: How long do the appointments take?

A: ALCOLOCK service appointments typically take less than 20 minutes.

Q: Is the IID monitored?

A: California law mandates that every breath test is logged and encrypted by the IID. As a certified provider, ALCOLOCK is required to transfer the data to a secure database and report any violations to the DMV.

Q: How can I know if I will fail a breath test before taking one?

A: Besides not drinking at all, the easiest way to ensure that you don’t fail an IID breath test is to test yourself in advance. Advanced breath alcohol testers like the DRIVESAFE portable breathalyzer use the same sensors as IIDs.

Subscribe to our newsletter