If you obtained a DUI charge in Durham and you’ve been ordered to install an IID device in your car, you might be feeling overwhelmed. Where do you start? ALCOLOCK has been providing Durham residents just like you with affordable, friendly, reliable ignition interlock installations and services for years. We know the process, we’re state-certified and registered, and we’re here to help you through the process.
IID Installation in Durham Has Never Been Easier
Being charged with a DUI is a serious occurrence that can hamper your way of life. But you still have things to do and responsibilities to take care of. We understand. At ALCOLOCK, we believe that you should be able to rely on customer-focused service that works with your life instead of acting as a hindrance to it. That’s why we make every effort to provide you the best quality of service in the shortest amount of time so you can get back to your everyday activities.
What Can You Expect from ALCOLOCK in Durham?
ALCOLOCK has a reputation for being one of the best in the business, and we’re proud of that. But we also have a reputation for providing some of the best customer service in the industry, and we’re even happier about that. Why? Because our customers come first. Our mission is to make sure you feel comfortable, respected, and at ease when you visit an ALCOLOCK service center. The ramifications of a DUI conviction can cause a great deal of stress. We don’t want to be another stress; we want to be the place where you can relax knowing that we have it handled. High-quality service and great customer service? That’s just the ALCOLOCK way. Here are some other characteristics of the ALCOLOCK experience.
- Ignition interlock installation as soon as 48 hours after your call.
- Certification for your records.
- Training and a compliance manual to help you get through the program successfully.
- Attentive staff members that are highly trained and ready to help you.
- Monthly maintenance appointments – we’ll try to get you in and out in less than 20 minutes.
- Affordable monthly plan options.
What to Expect at Your First Durham ALCOLOCK Appointment
Your first appointment can be a little intimidating. How is an IID installed? Will you be able to use the device properly? Many questions might be going through your head, and that’s completely normal.
Don’t worry. At ALCOLOCK, we’ve got you covered. Here’s what you can expect during your first appointment.
First, we’ll verify your eligibility over the phone. That way, you’re all set to go when you get here. Once we get verification back from the courts, you can have your installation appointment scheduled within 48 hours. Once you arrive, our skilled technicians will install your ignition interlock device.
We don’t believe in installation only. We want you to succeed and to get through the IID program as painlessly as possible. That’s why we take the time during your first appointment to review everything you need to know about the device and train you on its use. We’ll send you home with a thorough compliance manual that has all the information we talked about and so much more. You’ll be able to have all the information you need to stay within the program guidelines at your fingertips. If you ever have a question, just call us. We’re happy to help.
Before you leave your first appointment we’ll schedule your first maintenance appointment. Regular maintenance appointments, usually monthly, are required to help ensure that your device is working properly and hasn’t been tampered with in any way. They’re required by law. We try to get you in and out of your monthly appointments in about 20 minutes so that you can get on with your life.
That’s it! That’s your first appointment in a nutshell. If you still have questions, give us a call. We’ll happily answer any questions you have about the process.
The ALCOLOCK Durham Location
You can find ALCOLOCK Durham at the following address:
2228 Page Rd, Suite 104
Durham, NC 27703
We conduct ignition interlock installations by appointment only. You can call us to schedule your installation (or to validate your eligibility) at 855-664-0353.
We look forward to meeting you and helping you take the first steps on the path to driving independence and license reinstatement as soon as possible.